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All-Electronic Tolling and Fleet Violations: What You Need to Know
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FAQ
Frequently Asked Questions
How can I obtain pricing for the different fleet solutions in ViziFleet?
Reach out to our Sales Team for specific pricing information and the plan that’s right for you.
How does ViziFleet work?
ViziFleet is an integrated platform of our core solutions specifically for fleet managers and owners. Visit this page to learn how it works.
What regions do the solutions offered in ViziFleet cover?
We’ve constructed extensive solution networks for maximum coverage across the US and Canada and we continue to expand. We’ve done the hard work of integrating with toll authorities, issuing authorities and motor vehicle departments so you don’t have to. Explore our Coverage Maps here.
Why should we outsource with ViziFleet to manage our Tolling Management, Violation Management and Title & Registration services?
Verra Mobility is a leading provider of fleets services paying more tolls and violations than any other organization. Through ViziFleet you’ll benefit from the strength of our national network of integrated services.
Can we use ViziFleet if we already work with a Fleet Management Company?
We are partner providers for leading global fleet management companies to provide critical fleet management services for millions of vehicles. Reach out and let us know who you’re working with, and we’ll make the connection to ensure you get access to the right solutions.
Is there a process to dispute violations with ViziFleet?
For vehicles enrolled with Toll Management, toll violations will automatically be disputed on behalf of our customer.
Dispute services are also available for other violation types. Transfer of Liability is also offered where available.
Can I use ViziFleet if I have existing violations?
We can work with you to resolve those violations and get your fleet back in good standing with issuing agencies.
Does ViziFleet process Tolls, Violations and Title & Registrations electronically?
We have electronic integrations with hundreds of Tolling and Issuing Agencies that enable us to respond quickly and remit payment when applicable in order to avoid penalties.
We also have direct electronic processing capabilities for Title & Registration services in multiple states.
How can I see my fleet’s transactions with ViziFleet?
Soon, fleet managers will be able to view their transactions directly within the ViziFleet dashboard. Until then, fleet vehicle activity reporting is available monthly or upon request.
What type of fleet vehicles do your solutions cover?
We can cover your entire fleet with Toll Management, Violation Management, and Title & Registration services.
How can I add or remove fleet vehicles to the ViziFleet platform?
Soon, fleet managers will be able to add and remove their own fleet vehicles directly in the ViziFleet portal. Until then, vehicles can be easily added and removed by simply providing Account Services with a file via email or FTP.
What is the onboarding process for ViziFleet?
While not all services are currently available on the ViziFleet management platform, all services are accessible via our sales team. Regardless of the solutions you choose, the onboarding experience is surprisingly simple. Learn more.